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BUG: The CCL add-in disappears when marked as "trusted" under Outlook 2002

Posted: Jan 26, 2002
Current CCL Version as of posting: 2.1.0.113

Please note that Leapbeyond Solutions Inc. shall not be held liable for damages resulting from any misinformation or omissions in this document.

After following the steps outlined in our HOWTO: Using Contact Communications Logging with Office XP article, you may find that the CCL add-in stops functioning and is no longer visible in Outlook. This problem only occurs on some systems.

We are planning to release a patch very soon which will correct the problem.

In the meantime, if you experience this problem you will have to modify what you did in Step 5 of the article. Please remove the CCLCommon.dll file from the list of Trusted Code. Then go to the Programmatic Settings tab and set the options to match those shown below.