|
BUG:
Right-clicking a folder before it fully loads causes "unexpected
error"
Posted: Feb 15, 2002
Current CCL Version as of posting: 2.1.0.113
This problem arises
after a very specific sequence of steps is taken. A user left-clicks on
a folder in Outlook, and then quickly right-clicks on the same folder,
before Outlook has had a chance to fully open the folder and populate
the View pane. The user receives an "Unexpected Error" dialog
from CCL (the "big red X" screen).
Also, the CCL error
log will record an event similar to the following:
| |
Foundation Error
Report <date & time>
Component = CCLCommon
Module = HookedExplorer
Procedure = MyExplorer_SelectionChange
Context =
Boundary = fdnBoundaryVB
Severity = fdnSeverityNormal
Erl = 4
Err.Number = 9
Err.Description = The Explorer has been closed and cannot be used
for further operations. Review your code and restart Outlook.
Err.Source = Microsoft Outlook
Description = Unexpected Error
Suggestion = Contact your System Administrator
Notes = Detailed diagnostics for this error have been logged, if
the problem persists contact technical support
|
We are currently examing
the problem and hope to include a fix in our next software release. In
the meantime, the user should click the Cancel Action button on
the error dialog, and may then continue their work.
|
