Showing the old-style CCL buttons on the contact window
Posted: December 16,
Modified: December 2, 2004
Current version of CCL as of posting: 3.0.1115
Version 3 of Contact
Communications Logging integrates directly into the Outlook menus.
For clients upgrading from version 2 of the software, there is an option
in the Advanced settings dialogue which allows you show
the old-style buttons on the toolbar. However, it only puts these buttons
on the main Outlook window, not on the individual windows that open up
when you double-click contacts (what we call Inspector windows).
If you'd like to show
the custom CCL buttons on contact inspector windows, there are two options
available. In Outlook XP (2002) or greater, you can turn on a hidden registry
setting which will cause CCL to show the buttons. Or, under any version
of Outlook, you can install a VBA solution that we have made freely available,
which will place these buttons on the toolbar. Note that there is no support
offered for either of these two workarounds.
TURNING ON THE HIDDEN REGISTRY SETTING (OUTLOOK 2002 ONLY)
These steps involve editing your system registry. If performed improperly
you could cause damage to your system; we recommend the procedure to advanced
- Start Outlook, select Tools | Options
then choose the Contact Communications Logging tab.
Click Advanced... to open up the Advanced Settings
- Make sure the Show CCL 2 buttons option is unchecked,
then press OK to close the dialog. Press OK
again to save the changes, then close Outlook.
- Open the registry editor on the computer that you want to have the
buttons, by pressing Start | Run and
- Open HKEY_LOCAL_MACHINE if CCL was installed for
all users, or HKEY_CURRENT_USER if it was installed
only for you.
- Navigate to Software\Leapbeyond\CCL.
- In the CCL key, create a new value named ShowCCL2ButtonsOnInspectors,
with a value of 1.
- Now start Outlook, open the Advanced dialog (as in step 1) and turn
on the Show CCL 2 buttons feature.
This will rebuild the toolbars with the new buttons.
INSTALLING THE VBA SOLUTION
- Start Outlook,
select Tools | Options then choose
the Contact Communications Logging tab. Click Advanced...
to open up the Advanced Settings dialog.
- Make sure the Show
CCL 2 buttons option is checked.
- Close Outlook.
- For Outlook 2000 only: press CTRL+ALT+DEL, click
Task List, then open the Processes window.
If you see OUTLOOK.EXE, select it and press End
Task. (On some machines Outlook doesn't
close properly right after you turn on the "Show CCL 2 buttons"
feature. It only happens immediately after you turn on the feature;
the problem will not occur the next time you run Outlook)
- Open the C:\Windows\Application Data\Microsoft\Outlook
(if Windows 9x) or C:\Documents and Settings\<your user name>\Application
Data\Microsoft\Outlook (if Windows 2000/XP) directory. You
may need to turn on the Windows Explorer option to Show hidden
files and directories if you can't see it.
- If there is already a VBAPROJECT.OTM file in this
directory, it means you already have a VBA solution installed, and will
need to contact the vendor to have them integrate our code into your
solution. For now, rename the file and back it up.
- Copy the VBAPROJECT.OTM
file into the directory.
- Start Outlook, click Tools | Macros |
Macro.... You may be prompted to "Enable
Macros". You should now see "ThisOutlookSession.CCLButtonInit"
- Cancel out of the dialog, then close and restart Outlook. The buttons
should now appear when you open up a contact.